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# How do I turn off or delete an expired eSIM?

Deleting expired or unused eSIMs ensures better device functionality and avoids confusion in cellular settings. 

*⚠️ Before you delete an eSIM:*

* Make sure you only delete the eSIM when you are no longer going to use it
* Save the original QR code or credentials to reinstate it if needed in the future
* Always ensure the eSIM is not actively in use before deletion to avoid connectivity issues

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# How to remove on iPhone

* Go to “**Settings**” > Tap “**Cellular**” or “**Mobile Service**”
* Tap on your eSIM profile > Tap “**Delete eSIM**”
* Ensure your Primary plan is reactivated for voice line and mobile data

![](https://storage.crisp.chat/users/helpdesk/website/-/9/1/c/a/91cac38e26f2f000/how-do-i-turn-off-or-delete-an_7r9aml.png)

# How to remove on Android

* Open “**Settings**” > Tap “**Network & Internet**” or “**Connections**”
* Tap “**SIMs**” / “**SIM Manager**” / “**Mobile Network**” 
* Select your eSIM > Tap “**Delete**” (or similar action)
* Ensure your Primary plan is reactivated for voice line and mobile data

![](https://storage.crisp.chat/users/helpdesk/website/-/9/1/c/a/91cac38e26f2f000/how-do-i-turn-off-or-delete-an_12c3jqb.png)