> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.skratch.world/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What happens if I have a question about my visa?

With our partner SimpleVisa, you’ll receive expert advice at every stage of the application process. You’ll receive a confirmation and contact info from SimpleVisa once your visa application is complete.

You can also contact Skratch support at any time via our in-app support chat or ${color}[#1973f5](support@skratch.world).