Overview

• What are Power Ups?

  Power Ups are Skratch’s premium map features designed for travelers who want to go beyond countries and get a deeper, more personalized map experience. Power Ups give you full access to extra Skratch featuresFew readers

• Can I try Power Ups for free before I upgrade?

  You can try out Skratch Power Ups for free before deciding to upgrade. Mark up to 20 cities, regions, states or attractions before you upgradeFew readers

• How often do you update Power Ups?

  We’re always working to improve the Skratch experience for our users! We regularly update Power Ups.Few readers

• Can I request new places?

  We love hearing from our community so if there’s an attraction or city you’d like to see on Skratch or you have spotted an error in Power Ups that needs adjusting, you can send us a suggestionFew readers

Payment

• What happens to my purchase if I change phone?

  If you’re switching to a device in the same operating system, then you are fine! Your Power Ups purchase is tied to your App Store or Play Store ID so simply log back into Skratch, tap your profile icon in the top left and scroll down to ‘Restore purchase’. You’re all setFew readers

• Can I get a refund if I’m not satisfied with Power Ups?

  Power Ups are an in-app purchase processed by the App Store (iOS) or Google Play Store (Android). If you’d like to request a refund, please go through each respective app store’s refund process as Skratch is not able to assist on this directly.Few readers

• Is payment one-time only for Power Ups?

  Skratch Power Ups are a one-time purchase. Once you pay for them, you’ll unlock all premium features and keep access to them forever, including any updates. No subscription requiredFew readers